Automation’s Role in Streamlining RCM Workflows and Reducing Administrative Burdens
Our own Lance Reid was just featured in the latest Healthcare IT Today article on automation’s growing role in Revenue Cycle Management (RCM).
While most conversations about RCM focus on software and workflow optimization, Lance reminds us that none of it works without the right IT infrastructure. Downtime, legacy systems, and lack of network redundancy can all disrupt claims processing and delay reimbursements — especially painful in an industry already operating on razor-thin margins.
As AI and automation become more central to RCM, the underlying infrastructure must evolve too — supporting real-time analytics, secure data sharing, and seamless EHR integration.